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Joined: Mar 2006
Posts: 171
Member
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OP
Member
Joined: Mar 2006
Posts: 171 |
How would you go about having calls transferred to a mailbox be transferred directly to a cellphone? This is an Interchange on an FXII. I set up the transfer to field in the MB to "Exxxxxxx" (xxxxxxx being the cellphone). According to the manual The E tells the interchange that this will be an external call. A trace on a test call shows a hookflash, 9 and the cellphone number, however the call stays on hold and does not ring the cellphone. Any ideas?
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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
You need the hookflash plus the code to send hookflash out on the line. Of course you also need Centrex or call transfer/release feature.
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