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Changing Routing Box Recording
#37508 09/04/07 07:36 AM
Joined: May 2007
Posts: 13
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Joined: May 2007
Posts: 13
Can anyone provide me some infomation on how to change the recoarding for a routing box. We currently have three routing boxes configured. Day, Night and Lunch.

Due to the departure of our receptionist, we would like to re-record new greetings on these boxes.

Can this be done from any phone in the office or only from the main receptionist phone.

System is a Comdial DXP. Comdial Impact phones

Thank You

Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Re: Changing Routing Box Recording
#37509 09/04/07 08:26 AM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Do you have the Supervisors Voice Mail manual? Is this a Corporate Office Voice Mail??

If you do---then everything is in there. Usually, you access the VM -get to the Supervisor's MB, and go through the menu to get to the Routing Box admin.
Hopefully, you won't have a password problem.

Re: Changing Routing Box Recording
#37510 09/04/07 09:25 AM
Joined: May 2007
Posts: 13
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Joined: May 2007
Posts: 13
Yes I do, I just found it. It had a 2" of dust on it.

I was able to get into the supervisor menu to make the changes I needed. Accessed my voicemail box and hit "6" for the Supervisors Menu. From there I was able to access everything I need to make the changes.

Thank you for the reply.

Re: Changing Routing Box Recording
#37511 09/04/07 12:45 PM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Good Deal. Glad everything worked out.


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