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Joined: Oct 2007
Posts: 75
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Member
Joined: Oct 2007
Posts: 75 |
Need some help with an intermittent issue with a 4 port Key Voice VM, Ver 11.0.17.1 and a Comdial FX phone system. The VMAIL prompt in the LCD window of the SCS 24 line phones keeps appearing and disappearing intermittently. When its gone the soft key does not work however you can manually dial the VM extension and it answers. VM needs to be rebooted daily as the messages are not playing back but are there after the reboot. Is this a Serial Intg issue?? Change com ports??
TechSERV
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Joined: May 2005
Posts: 951
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Member
Joined: May 2005
Posts: 951 |
It is for sure a serial port issue. Is the pc remote from the switch? Change com port on PC and see what happens.
Jim Hoey
SST Communications
Long Island, NY 11757
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Closing this thread. You opened a duplicate thread in the Voicemail forum, here . Please do not open duplicate threads in different forums. One is enough, as long as it's in the correct forum. I believe your problem to be way more related to voicemail than to the FXII, so I'm closing this one and leaving the one in Voicemail. Thanks! Justin
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