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Joined: Oct 2007
Posts: 75
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Joined: Oct 2007
Posts: 75
Need some help with an intermittent issue with a 4 port Key Voice VM, Ver 11.0.17.1 and a Comdial FX phone system. The VMAIL prompt in the LCD window of the SCS 24 line phones keeps appearing and disappearing intermittently. When its gone the soft key does not work however you can manually dial the VM extension and it answers. VM needs to be rebooted daily as the messages are not playing back but are there after the reboot. Is this a Serial Intg issue?? Change com ports??


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Joined: May 2005
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It is for sure a serial port issue. Is the pc remote from the switch? Change com port on PC and see what happens.

Jim Hoey
SST Communications
Long Island, NY 11757


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
Joined: Jun 2004
Posts: 4,552
Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Likes: 5
Closing this thread. You opened a duplicate thread in the Voicemail forum, here .

Please do not open duplicate threads in different forums. One is enough, as long as it's in the correct forum. I believe your problem to be way more related to voicemail than to the FXII, so I'm closing this one and leaving the one in Voicemail.

Thanks!

Justin


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