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Joined: Aug 2006
Posts: 202
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Joined: Aug 2006
Posts: 202 |
I have a dxp plus ver 13b and pri T-1 with a key voice corp office ver 10.4 windows
what i have done is added a new station hunt group for a new 800 number. this works fine and it rings the proper extentions
what is not working is i have the overflow to voicemail and it does not overflow keeps ringing
the main number overflows to box 800
the second problem is at night i would like voicemail to answer the call and go to a new mailbox. in the night mode it does go to voicemail but it is answered by box 800
is there something in the trans.txt file i need to look at the other hunt groups say xxxx=800
which work fine
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Joined: Aug 2006
Posts: 202
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Joined: Aug 2006
Posts: 202 |
I figuerd out the problem. I forgot to set up a new routing box for the new 800 number and set voicemail as the day 1 overflow
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Joined: Jan 2002
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COMTEK Technologies, Inc.™ Information Technologies Integrators™ Celebrating 37+ Years Serving California & The Western United States! (619) 266-1000 • (800) 525-7100 an interCONNECT-IT™ company
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