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Joined: Oct 2008
Posts: 5
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Joined: Oct 2008
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Yesterday both phones we use to program our features started flashing a green light on the Intercom button on both phones. Since then, NO phone rings with an incoming call but the line the call is coming in on flashes, if someone notices the flashing light they can answer the call and treat it like a normal call. Also the calling person never gets our std message off hello and if you know your partys extension you can enter it.
I feel like if I could just gt the rapidly flashing green light off the ITCM button on both of our primary phones my problems maay go away.
Can you help me out???
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Joined: Oct 2008
Posts: 5
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We have Impact phones attached to a Comdial Debut phone system
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Joined: Oct 2007
Posts: 75
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Joined: Oct 2007
Posts: 75 |
Try unplugging both phones and plugging them back in to see if it clears the issue. Sounds like a feature has been activated in error. I will see if I can find out which feature it is in the mean time.
TechSERV
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Joined: Nov 2008
Posts: 8
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press intercom *#03 and press 1. do this frm x10 or x12 only. you are in night mode
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
That sounds like night service has been activated at one of the attendant stations. Unplugging the phones will not make this go away. Try dialing one of the following:
ITCM * # 0 * 032 ---OR---
ITCM * # 0 3 plus button A1
Then press SPKR or MNTR to end.
Ed Vaughn, MBSWWYPBX
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Joined: Oct 2008
Posts: 5
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ITCM * # 0 3 2
Turned them off, we are back to normal, THANKS
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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
Well, we were close. Thanks very much for checking back to let us know how you made out. This helps all of us learn how we are doing.
Ed Vaughn, MBSWWYPBX
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