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Joined: Mar 2009
Posts: 37
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Member
Joined: Mar 2009
Posts: 37 |
I've got a customer who has an 2 cabinet FXII-480 system software level 17F-198 who is having an issue with their DIDs on their dynamic PRI. Qwest tells me they are sending 4 Digits down the pipe, but when I input the 4 digit range into the Translation table they system gives the CO a "Station Busy" message. When I put the DIDs in the Translation Table as 3 digit they ring through.
I've been a Comdial Tech for 10 years and haven't seen this problem yet, and Comdial Tech Support has yet to get back to me with a possible solution. Has anyone else run into this problem and if so any solutions?
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Why not leave the DID table to expect 3 digits?
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Joined: May 2005
Posts: 951
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Member
Joined: May 2005
Posts: 951 |
Is the first digit in the range 0. ie 0456, 0457?
Jim
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Mar 2009
Posts: 37
Member
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Member
Joined: Mar 2009
Posts: 37 |
The customer is having an issue getting non-conflicting 3 digit DIDs from the CO Vendor so they need the 4 digit to work.
The DID range is 6100 to 6165.
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