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Joined: Oct 2009
Posts: 2
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OP
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Joined: Oct 2009
Posts: 2 |
One of my voicemail boxes crashes the vm system when listening to new message. First message in box begins to play back, but as soon as I try to do anything with it (delete, forward, save, etc), system freezes. All vm calls ring with no answer.
I've tried:
- reboot
- suspending and resuming that mailbox w/in supervisor function
Can't tell if it's the one message or entire mailbox that's the problem. Would appreciate any help!
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Joined: Aug 2004
Posts: 9,159 Likes: 17
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Admin
Joined: Aug 2004
Posts: 9,159 Likes: 17 |
Delete the mailbox and rebuild it. Sounds like corruption.
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Joined: Aug 2007
Posts: 70
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Joined: Aug 2007
Posts: 70 |
What RBF said. You might also want to run chkdsk /f at the DOS prompt, in case there is any other file corruption.
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Joined: Oct 2009
Posts: 2
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OP
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Joined: Oct 2009
Posts: 2 |
Was afraid of that - any way to save the other new messages? (I'm not using a pc for setup/admin)
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
You can't save the message files without using a PC. Unless maybe you can get into that MB and forward the message to another box.
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