You are correct Justin, and about an hour after I posted this information I was able to get the other tech(there is only two of us!) who is younger and smarter than I to come in on this site and adjust. He has been working on this site for quite awhile with several past problems unsolved. We found settings from before the T-1 came into the pic and VM settings that were very out dated. We have all functions working, chged the time to ck it and all works, now he is waiting for a day to get customer reponse. Thanks for the in site and help, all.

Stan