|
|
|
|
Joined: Oct 2004
Posts: 32
Member
|
|
Member
Joined: Oct 2004
Posts: 32 |
Have a phone in the office (smasung DCS LCD 12B) that seems to be stuck in a test loop pattern. It ends saying V 2.1. It does a LCD test Ring test and communication test. Who do I get it out of this loop and to operate normally? Thanks.
Ken J Cranmer
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
The self test is entered by pressing the # key so I would make sure your # key isn't sticking.It should exit the self test though by pressing the # key and cycling through the different self tests.
|
|
|
|
|
Joined: Oct 2004
Posts: 32
Member
|
|
Member
Joined: Oct 2004
Posts: 32 |
The thing just keep going back into the self test. I tried another phone on the same line and get the same results. You just keep pressing the # sign and round and round she goes!
Ken J Cranmer
|
|
|
|
|
Joined: Mar 2005
Posts: 5
Member
|
|
Member
Joined: Mar 2005
Posts: 5 |
I've seen this fault a few times, usually caused by a contact fault in the wiring or frame. ie, 1 extension's wiring is touching the wiring to the faulty phone.
|
|
|
|
|
Joined: Oct 2004
Posts: 32
Member
|
|
Member
Joined: Oct 2004
Posts: 32 |
I looked at the block where the wires are punched down to and I can't decipher where that extension goes to. Of course I don't have a toner to trace it because I no longer do such work. The wire disappears into the wall, not a jack. I can't win.
Ken J Cranmer
|
|
|
|
Forums84
Topics94,523
Posts640,000
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
