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DSU II LCD on Digital Ports faded out #42341 05/10/10 11:34 AM
Joined: Apr 2005 Posts: 43 Chugiak, Alaska USA iceydawn OP Member
OP iceydawn Member Joined: Apr 2005 Posts: 43 Chugiak, Alaska USA	Customer has a DSUII on site. Works fine. Digital extensions have LCD that slowly faded out until they are completely blank, but phones still work fine...ideas? Suggestions?

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Re: DSU II LCD on Digital Ports faded out #42342 05/10/10 12:06 PM
Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA Mark K. Member
Mark K. Member Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA	If you look in the user guide, there is a way to adjust the contrast on the LCD disply. I'd try that first. Reliable Telephone Service

Re: DSU II LCD on Digital Ports faded out #42343 05/10/10 12:43 PM
Joined: Apr 2005 Posts: 43 Chugiak, Alaska USA iceydawn OP Member
OP iceydawn Member Joined: Apr 2005 Posts: 43 Chugiak, Alaska USA	I used the manual first and checked the settings..no luck.

Re: DSU II LCD on Digital Ports faded out #42344 05/10/10 12:57 PM
Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS	How many display sets? Do they all go dark at the same time? I've had bad LCDs but never all of them go bad at the same time. Unless you have a spare KSU to plug the offending phones into I think you're gonna have assume the KSU is going south.

Re: DSU II LCD on Digital Ports faded out #42345 05/10/10 01:08 PM
Joined: Apr 2005 Posts: 43 Chugiak, Alaska USA iceydawn OP Member
OP iceydawn Member Joined: Apr 2005 Posts: 43 Chugiak, Alaska USA	4 sets all faded at the same time. I have used newish phones on same lines and still no LCD. I was thinking its KSU failure, but wanted input.

Re: DSU II LCD on Digital Ports faded out #42346 05/10/10 01:21 PM
Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576) dtmf RIP Admin
dtmf RIP Admin Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576)	There is a chip that controls the LCD readout and contrast in the KSU, as Dave (RATHER BE FISHING) posted it's probably gone south. Russ runs a local service and private tech center. [/url]

Moderated by 5years&counting, jwooten, RATHER BE FISHING

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