|
|
|
|
Joined: Feb 2005
Posts: 81
Member
|
|
Member
Joined: Feb 2005
Posts: 81 |
Hello.
I'm trying to setup an abandon call list for each station. Basically so each user can see calls they missed while at lunch or away from their desk.
However, I keep getting the error "There are no Entries in list"
Is there a reason why this information is not being recorded?
Do I have to setup a "block" to record this information like with the "LOG" feature?
Please let me know.
Thanks.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 395
Member
|
|
Member
Joined: Sep 2004
Posts: 395 |
The key word here is "abandoned". If the call is answered by an internal voice mail, or another ext, the switch won't see it as an abandoned call.
BTW, which switch is this on?
|
|
|
|
|
Joined: Dec 2004
Posts: 4,096
Member
|
|
Member
Joined: Dec 2004
Posts: 4,096 |
I believe it is system wide only but not positive.
you have to log in as admin to see the list anyway you look at it
|
|
|
|
Forums84
Topics94,542
Posts640,065
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (nortelvoip),
134
guests, and
24
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
