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Joined: Feb 2005
Posts: 81
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Joined: Feb 2005
Posts: 81 |
Hello.
I'm trying to setup an abandon call list for each station. Basically so each user can see calls they missed while at lunch or away from their desk.
However, I keep getting the error "There are no Entries in list"
Is there a reason why this information is not being recorded?
Do I have to setup a "block" to record this information like with the "LOG" feature?
Please let me know.
Thanks.
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Joined: Sep 2004
Posts: 395
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Joined: Sep 2004
Posts: 395 |
The key word here is "abandoned". If the call is answered by an internal voice mail, or another ext, the switch won't see it as an abandoned call.
BTW, which switch is this on?
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
Posts: 4,096 |
I believe it is system wide only but not positive.
you have to log in as admin to see the list anyway you look at it
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