|
Joined: Aug 2004
Posts: 114
Member
|
Member
Joined: Aug 2004
Posts: 114 |
Hello.
I was wondering if it would be possible to program the speed dial in dial extra digits after the regular number for the different extensions or Auto Attendant options you may encounter at the other side.
For example, you way normally call
532-555-3432 and then have to dial extension 432.
Is there a way you could have the system first
1. dial 532-555-3432 then wait for a few seconds until the Auto Attendant ask you want you want to do.
2.Then automatically dial the "432" extension?
This way, it would be a 1 button extension to the person you are trying to rearch instead of having to go to all the same Auto Attendant options all over again?
It could also be a situation when you are dialing 1.1-800-555-5447 2.dial 1 for English 3.Dial 3 for Data customer 4.Dial 2 for customer support
So you would want the speed dial to dial 1. 1-800-555-5447 2. wait for a few seconds then dial 1 3. wait for a few seconds then dial 3 4. wait for a few second then dial 2.
I hope I explain this correctly. Please let me know if there is a way to do this. I know you can add extra numbers to the speed dial but is there a way to have a pause or delay in the dialing of the additional digits?
Thanks.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Yes the C key is used for a pause.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
|
Joined: Aug 2004
Posts: 114
Member
|
Member
Joined: Aug 2004
Posts: 114 |
This is probably a stupid question but which key is the "C" key?
Do you mean pressing the number "2" for 3 times?
Thanks.
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
No, in your user guides you will see the keys in the speedial instructions.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
|
Joined: Aug 2004
Posts: 114
Member
|
Member
Joined: Aug 2004
Posts: 114 |
I found it.
So with the Falcon 18 and 28 button phones.
A,B,C,D,E,F keys are the 6 buttons above the "Transfer and Speaker" buttons on the bottom right hand corner. These buttons are also known in MMC 722 as 21-26.
21 A 22 B 23 C 24 Transfer 25 D 26 E 27 F 28 Speaker
On the Falcon 8 button phones, they are
1,2,3,Transfer(4) 5,6,7, Speaker(8)
1=A 2=B 3=C 4=Transfer 5=D 6=E 7=F 8=Speaker
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
You got it. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/biggrin.gif)
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
2 members (justbill, Taddeo),
137
guests, and
37
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|