sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems iDCS 18D Phone Lights Up Like Christmas Tree

I've got 2 phones that have the LEDs on the programable buttons (in particular, the ones programmed to dial another extension) intermitently turn on and off. I made a call from one of the phones, and during that 45 minute conversation I watched those LEDs twinkle on and off. I made sure the call was made when no one was in the facility. And it wasn't like the LED was on as if someone was calling calling into the extension and was waiting for the line to be picked up: some of those LED's were just blinking on and off.

I've got a DCS Compact system. I do know that both lines a that are acting up are sit on different digital cards. Other extensions associated with those cards don't seem to be having any problems. No wiring changes have occured. I've replaced phones, and the the problem still persists. This has been happening sporadically over the course of months.

Has anyone seen anything like this before?


CAV

First thing I would do is power down, rerack the cards and power up.

This isn't anything I've seen before. Do any CO lights come on and the voice mail calls the station then goes back to VM?

What software level are you running?There was an issue with the Compact and the iDCS series phones it was either 2.5 or 2.6

PVJ is right, Samsung sent us 2.7 software to correct this problem. MMC 727 will tell you your version of software. Software for Compact is now at 2.8.

And the DCS Compact is now manufacturer discontinued.It had a good run and was/still is a reliable switch.

Rest in Peace Dear Compact, you served well and long.

My ROM version reads v1.7! Are we a bit behind the times?

We had to add a 2nd expansion chassis last spring (giving us 3 chassis total), and the telecom company that came in to do the work was almost relieved that they did not have to perform a software upgrade to perform the expansion. I was given the impression that upgrading the software was going involve a painful reconfiguration of the system. Does that make sense to anybody?

Is there a way of finding out what issues got resolved between my software rev and what v2.7/v2.8?

CAV

My ROM version reads v1.7! Are we a bit behind the times?

We had to add a 2nd expansion chassis last spring (giving us 3 chassis total), and the telecom company that came in to do the work was almost relieved that they did not have to perform a software upgrade to perform the expansion. I was given the impression that upgrading the software was going involve a painful reconfiguration of the system. Does that make sense to anybody?

Is there a way of finding out what issues got resolved between my software rev and what v2.7/v2.8?

CAV

Your phone rom version may be 1.7 but the system software can't be as it wouldn't even run the iDCS series phones.To check the system version go to mmc 727 in programming.

Here's what I see:

ROM Version: v1.7
CPM Version: v4.3
LPM1 Version: v4.3
LPM2 Version: v4.3
T1 (C1S1) Version: v2.3
No AA Card
No VDial Card
VM (C2S7) Version: v1.1

If the ROM version isn't the software version, what should be reported with MMC 727?

CAV

Cav,
That is not a DCS Compact system.It is a DCS system with 3 cabinets by the looks of it.

Well, I can only report what I see on the digital display, and it reads:

ROM VERSION(USA)
'01.06.01 V1.7 H

We're a Hotel/Resort situation, so bringing down the phone system is something that we don't do causually. I've been lobbying for a new phone system anyway...

CAV

OK then you have the hotel/motel software package.That explains that.
I don't know what the lastest software version is for the hotel/motel software but I was looking at the software bug report for the flashing keys problem and it was corrected in
DCS Compact version 2.6
50Si version 1.6
DCS version 4.6

My guess is that you may need a software upgrade for the switch but you would need to confirm that with Samsung tech support.

Sorry, I never thought of the hotel/motel software, I've never put that in.

If you get the PCMMC software, you may be able to suck down all the programming, replace 1 chip on the motherboard, 4 chips in the ROM card and upload programming.

Unfortunally this sometimes works, sometimes not but at least if you check the download and see everythin OK, you have a full record and can manually enter everything correctly.

Really a question of how much this bothers you.