system software on FX II

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system software on FX II #42614 07/26/10 06:57 PM
Joined: Jul 2010 Posts: 4 Richmond, KY 12jvdeaton34 Member
12jvdeaton34 Member Joined: Jul 2010 Posts: 4 Richmond, KY	I am a certified Comdial tech but I when the Fella I was working for passed away I stopped doing Comdial and Its been about 5 years. Anyway I had a customer where my daugther went to Elementary school and they were remodeling this summer and when I turn on the PBX it tells me that it is in restricted mode and that the system software needs to be reinstalled. Noone can find any docs that go with the system. I have a back up and i restored it but that didnt help what do I need to do so they can start back to school thursday? If its not broken then dont fix it. --jvd p.s. I will always wait on Rel. 2.0

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Re: system software on FX II #42615 07/27/10 03:41 AM
Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS	You'll need to get a Comdial dealer to get the magic number activation code if it is not on site and reload the software bin file for the system to operate...then you can restore your database.

Re: system software on FX II #42616 07/27/10 09:33 AM
Joined: Jun 2001 Posts: 3,199 Likes: 2 Canada sundance Administrator
sundance Administrator Joined: Jun 2001 Posts: 3,199 Likes: 2 Canada	We have a FXCPU-2 card in stock with 17D, 195 feature set enabled Impact, and Impact SCS support and enabled 1 expansion cabinet with key number Cloud Telephone Systems

Re: system software on FX II #42617 08/19/10 02:33 AM
Joined: Aug 2010 Posts: 3 Florida JDR Member
JDR Member Joined: Aug 2010 Posts: 3 Florida	call in to customer service and supply the sn# they should be able the magic number, you will have to reload the system software then reload the database

Re: system software on FX II #42618 08/19/10 09:37 AM
Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS	Quote Originally posted by JDR: call in to customer service and supply the sn# they should be able the magic number, you will have to reload the system software then reload the database Endusers cannot do this...only authorized dealers.

Moderated by 5years&counting, jwooten, RATHER BE FISHING

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