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Joined: Dec 2004
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Hi there,
In relation to another question on the forum and trying to get my head around programming DDI' s on a DCS Compact II, please can someone try and shed some light on this for me...
Basically, the default to data for MMC 714 is something along these lines..
001 002 003 004 - I assume the above are the DDI trunks in order from beginning to end? Digits 2** 3** 5** 7*** - This is what confuses me, I take it the 2** are extension no's, but cannot figure out what the 3**,5** and 7*** are.. Day Dest B B B B - I take it these are repeat destinations from above? Night Dest B B B B - As with above, I take it these are the night destinations of above? Call Wait No No No No - I take these to be dont all call camping, send on to the next in group ?? NOF DEL DGT 0 0 0 0 - Absolutly no idea what these are? Name None None None None - Once again, no idea??
Any help very much apprciated.
Ta,
Mike
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Joined: Dec 2004
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001 002 003 004 these are index numbers for the info you insert aka the last four of a number dailed by a caller
Default data there are no entries so I have to assume that this is programmed already.
2**, 3**, are ext's 5** are ext groups 7** are trunks
the "B" entry is repeat digits
cw: you are correct either allows call wait or not
NOF DEL DGT the number of digits to delete (upto 16) for e&m or tandem trunking
NAME is were you but a name for the translation table aka the last for of the number dailed translated into a name "john doe"
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Joined: Dec 2004
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I am guessing that you have setup the new location with e&m or tandem trunking ? IF so then you need to make sure that the primary number is allowed cw: and the translation is the same as your other DDI's You should never program tired Get some rest or this will all be a blur to you :toast:
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Joined: Dec 2004
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Thanks for that Writchey, that has helped a lot.
I will go back in on Monday and try change the 1st of the DDI's (2080) to ring to a single extension rather than a group (if thats how its setup) and it should hopefully then divert to a single new number using the divert external set.
What do you think?
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Joined: Mar 2001
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Richey is pretty good huh? Maybe he won't get mad at me for doing my flowery overkill info.
In 714 you program what we call DIDs Direct Inward Dial and you seem to call DDIs (whatever difference that is in terms.)
You have your first entry, 001. You do your right cursor and put in the main receiving number. Then you put in either the Day and Night ringing location for an older system or the RP1, RP2, RP3, etc. ringing location for that ring mode.
You can send as many calls to a station as they have Call buttons. For instance, a receptionist could have 8 Call buttons but anyone who would have a receptionist have that many active calls would be an idiot, they would not be serving their customers.
If you put the name in, it will show who the call is for while ringing. For instance if you had company ABC and company XYZ both going to the same receptionist, (perhaps bin 001 was named ABC with DID 5900 and bin 002 was named XYZ company with DID 8844 with both ringing at 201,) the screen would say "Call for ABC" and he or she would answer with that name; another call comes in and could be answered, "Thank you for calling XYZ company" because the screen would say, "Call for XYZ." You have 11 characters to play with and it is nice put the names in because they distinguish from a forwarded call before you answer.
You have to match how many digits are being received from the local dial tone provider with what the system is expecting. Sometimes the provider tells you they are sending 4 digits and are actually sending 5 or 3.
If this circuit does not work, please make double sure this not the problem. We once spent over two hours trying to make a T-1 come up and when we absolutely demanded to speak to the switch technician at the provider he said he was sending 5 digits because thats what his order called for.
Any incoming DID can be assigned to a group or a station. If a station has two Call buttons, they can get two incoming DID calls on the two Call buttons without Call Waiting.
So what does DDI stand for?
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Dec 2004
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direct dail inward.
So what was the verdict Michael? I hope all went well? :thumb:
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Are you sure? I get the feeling you are pulling my leg and I haven't had that done enough lately in the way I like.
I betcha you're just guessing and you've never read an EU manual.
Could be Direct Digits Inhouse or Direct Dialed Idiot.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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