web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2006
Posts: 14
Member
Member
Offline
Joined: Oct 2006
Posts: 14
Looking for any suggestions on maybe a missed program option.
I replaced a ni-cad in a RAM 1 card and reprogrammed the system, which also has a 4 port VSR Voicecenter voicemail. I can call out and back in from a keyset, into the VSR and follow the AA prompts and they work through the keypad. I can call from one analog extension to 213 (the first port) with a buttset, and it works fine. But when I try to dial into it from any keyset, there is no DTMF sent to the analog port when the VM answers (and verified with a buttset).
What have I missed????

VoicenData

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2004
Posts: 761
Likes: 2
Member
Member
Offline
Joined: May 2004
Posts: 761
Likes: 2
Make sure the analog ports are set as VM ports in programming. MMC 205-6? Once they are it should be OK

Joined: Sep 2005
Posts: 690
Member
Member
Joined: Sep 2005
Posts: 690
MMC 207 is where to set up the port as VMAA. Though MMC 726 also needs to be set up correctly for 3rd party VM integration to work. It can vary depending on what the voicemial system is looking for.

Joined: Oct 2006
Posts: 14
Member
Member
Offline
Joined: Oct 2006
Posts: 14
I'll double check 207 & 726, but if I remember correctly (long day) 726 was just set up for DN1 and I didn't need DN2 ....but 207 may have said Normal Port?????? Thanks for the jarring and suggestions!!!

Joined: Oct 2006
Posts: 14
Member
Member
Offline
Joined: Oct 2006
Posts: 14
Just a update: in 207 I didn't have the VM extensions set to Voice Mail (set as Normal), so that is the one that allows DTMF tone within the system to the VM Ports. Thanks Again Guys!


Moderated by  nameless, pvj 

Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,934
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
DeanB 2
Who's Online Now
0 members (), 140 guests, and 30 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0