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I installed a new 500r2 with the new mcp2 card today every thing went great then the system reset? Ran to the phone room yep she was comming back up ? Waited for a min thought ok just a fluke,went back and started to train on the v-mail ----again it reset.Checked the normal stuff cords,power,card seated,called tech support,You gotta start chasing the problem break it down to the bare system ...After about 5 hours of breaking it down waiting 10-30 min for it to reset again I found out that the mis card and rcm card are bad/or it's the mcp but with both removed it runs fine .....And the co was not upset at all with me cutting it off and on all day....What a day Anybody else had this happen?

I have had that happen before. Ended up being that the rcm2 card causes the system to do that when it is in position number two on the mcp2 card. Needs to be in position one.

Your right I forgot about that!!!! Why did tech support not say anything about that.I did have it in the second slot.Boy do I feel like an ______insert your best one .....

Thanks soopemanx I rembere Robert Jones telling me about that when we beata tested one ....


I'll go hide some were now lol

Yeah, after I moved that rcm2 card I never any problem on that system again. Also I assume you checked to make sure that if you have the new mcp2 card with the smaller memory card, you have the updated cabinet right?

I have the mcp2 with the new smart media all was ordered at the same time

But I think they sent a few of the wrong type of cabinets out with the new mcp2 cards. That is why I say to make sure and check that. I think the abinet has to be like a revision 3 or something like that.

That worked I had to go back today the _______voice mail deleted all the ______pointers

I put the rcm in the top slot and defaulted the v-mail and all was well....