|
|
|
|
Joined: Jul 2006
Posts: 61
Member
|
|
Member
Joined: Jul 2006
Posts: 61 |
I am havving trouble with the voice mail system
About once a day or so when you try to leave a message or acces your voice mail it either hangs up on you or sends you to the operator group. Why does this happen? Too many people trying to acces their vm at once?
Please replay with solution.
thank you very much
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
When the voicemail sends a call to the operator group it is a sign that the SVMi is offline to the phone system.Have you checked the system clock on the telephone system to make sure it's not 12 hours off and the SVMi is running it's maintenance routine during the day?
|
|
|
|
|
Joined: Nov 2005
Posts: 148
Member
|
|
Member
Joined: Nov 2005
Posts: 148 |
RUSSOPOWER ,
This has happen to me before. If your vm system
has a flash card check to see if they are filling it up. Check for OLD saved and unread OLD messages.
If space is tight the vm system does a reset anytime
it needs space on the flash card. Thus if anyone
tries to access the vm system it will ring the 500
group.
-D
Dennis
Samsung Authorized Dealer, AVAYA reseller, One Communications Team Partner
|
|
|
|
|
Joined: Jul 2006
Posts: 61
Member
|
|
Member
Joined: Jul 2006
Posts: 61 |
Two things:
Where do i check old unsaved messages
also where to i check the clock to make sure i am on am not pm
|
|
|
|
|
Joined: Jul 2003
Posts: 6,768
Member
|
|
Member
Joined: Jul 2003
Posts: 6,768 |
Why don't you just look at the display on your phone.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
If you have to ask how to check the clocks setting then you are way in over your head with trying to troubleshoot this problem.I know you've been told before but please get a hold of a dealer to help you out.
|
|
|
|
|
Joined: Jul 2006
Posts: 61
Member
|
|
Member
Joined: Jul 2006
Posts: 61 |
When you have 60 phone on the system it is a little difficult to check all saved and new messages.
Also I would need have everyone's password.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
From the main screen you can see what storage time you have remaining.
|
|
|
|
|
Joined: Jul 2006
Posts: 61
Member
|
|
Member
Joined: Jul 2006
Posts: 61 |
|
|
|
|
|
Joined: Jan 2007
Posts: 254
Member
|
|
Member
Joined: Jan 2007
Posts: 254 |
Russo, he is refering to the main screen in SVMi programming. I believe you are getting in way over your head and for your sake I hope you haven't started modifying the system programming.
According to Samsung there are at least 6 Samsung dealer withing a 25 mile radius of zip code 60637. If you would like a list PM me. You really should contact once of those dealers to get assistance with the various issues you seem to be having with your system. Make a list of the various changes you would like to make and run it by the dealer(s) you call. Choose the one you feel most comfortable with. I'd pitch the gig but you'd hate the trip charge.
|
|
|
|
Forums84
Topics94,516
Posts639,970
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
127
guests, and
41
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
