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iDCS 100 locking up
#429815 08/09/07 06:10 AM
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Hi There, I have a customer w/100 system R1, about once a week, system locks up. All sets show ver. on display. Customer has to power system off and on then all ok. I'm looking for maybe a known issue so I don't have to keep going back replacing parts. Thanks All!!!

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Re: iDCS 100 locking up
#429816 08/09/07 11:27 AM
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We had a DCS (not the same system but exact same symptoms) locked up the same way and it was one of the line cards causing the problem. Do you have multiple line cards?


Greg Prunick
ICC USN RET
Re: iDCS 100 locking up
#429817 08/09/07 12:54 PM
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pvj Offline
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What about power?Is it stable,is there a UPS connected to the system?

Re: iDCS 100 locking up
#429818 08/10/07 02:47 PM
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My first thought pvj


Samsung Dealer
www.firstcoastbiz.com
Re: iDCS 100 locking up
#429819 08/12/07 12:07 AM
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Most likely a dodgy PSU.

Re: iDCS 100 locking up
#429820 08/12/07 02:11 PM
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Check the fuses on the power supply.


Samsung Dealer
www.firstcoastbiz.com
Re: iDCS 100 locking up
#429821 08/12/07 08:39 PM
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Quote
Originally posted by jettech:
Most likely a dodgy PSU.
Exactly what I was thinking...


www.A1Bizcom.com
Specializing in selling and installing new and used Samsung systems
Re: iDCS 100 locking up
#429822 08/14/07 01:37 PM
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Thanks for the help.Since I then, I had another customer with same symptoms but would not reset. Had to replace psu (fuses were o.k.).

I think i'll replace psu on this one also.

Re: iDCS 100 locking up
#429823 08/14/07 02:22 PM
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Interesting. We've been having a run of failing PSU's as well. I wonder if there's an issue. Did anyone receive any notification from the manufacturer about this? It really weird but the fuses have been fine. HMMMmmmmmmmm...

Re: iDCS 100 locking up
#429824 08/14/07 04:25 PM
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No notification as far as I know.

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