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Joined: Sep 2006
Posts: 132
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OP
Member
Joined: Sep 2006
Posts: 132 |
Hi this should be an easy one. Why do we get the AA Prompt saying I’m sorry that extension is not available to leave message press 1 and then we hear the mailbox greeting after pressing 1. I want to hear the mailbox greeting as soon as the caller calls the busy / unavailable extension without the AA Options. I started drilling through the manual all 203 pages of it and I decided it would be easier to ask here 
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Joined: Sep 2006
Posts: 132
Member
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OP
Member
Joined: Sep 2006
Posts: 132 |
Figured it out.
Recorded the greeting in the worng spot.
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Joined: Jun 2005
Posts: 204
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Member
Joined: Jun 2005
Posts: 204 |
when the mailbox greeting is recorded, but the no answer greeting is not recorded that is what happens. Make sure all users record their no answer greeting.
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