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Joined: Mar 2005
Posts: 91
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Member
Joined: Mar 2005
Posts: 91 |
Here's the Issue
7400 w/ 7200 exp
16 mwsli in the 7200
pri2 in the 7400
Call comes in rings the fax sounds like it's going to pick up then it disconnects ?
I can fax from ext to ext with no problems ?
normal call's work fine ???
Here's the best part, one fax works fine from what I can tell.
Local calls to the faxs fail long distance might work very very hit and miss.
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Joined: Nov 2005
Posts: 148
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Member
Joined: Nov 2005
Posts: 148 |
I had the same problem with a regular T1(not PRI) on a Samsung 500.
Now I am not talking about any timing
The T1 was connected Thru a NON programable Adtran Ace CSU. The customer called and said that they were having all kind of fax problems. I tried to dial in on a modem could not get in. Tried to get into the voicemail system thru modem. Could not. Went to site and found out thru errors on the Samsung 500 Frame slips every 5 seconds. Went thru this for 3 months. at&t called finally and said one of the hops were programmed wrong. Hope this helps out
Dennis
Dennis Samsung Authorized Dealer, AVAYA reseller, One Communications Team Partner
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Joined: Mar 2005
Posts: 91
Member
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Member
Joined: Mar 2005
Posts: 91 |
SOLVED
It was an Issue with the cid comming from the PRI being sent to the sli ext's ( I guess the cid info (packet burst)was not letting the handshake take place)
The pri provider (Embarq) and several other people in a confrence call today,just by chance truned off cid to the whole pri and a fax came in,turn back on no fax ,turn off cid in the system to all fax sli port's and it works.
Hope this helps someone else
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Joined: Sep 2005
Posts: 690
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Joined: Sep 2005
Posts: 690 |
Thanks for posting that information robe. We appreciate your input here in the forum. Well done! :thumb:
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