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Joined: Nov 2007
Posts: 8
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Joined: Nov 2007
Posts: 8 |
I have 2 station OfficeServ 500 connected by PRI cards (3m cable)
Everythin works good but several times in day it stop working. I call this station as station A fnd station B.
So it works e.g. 2 hours and after it i can't call from the station B to station A, but i can call from station A to station B. After rebooting PRI cards everythin again works good.
But this trouble can happen in 5 minutes or in an hour or 2, 3, 4, but it happens every day.
Yesterday i have changed cable and PRI cards, but my broblem still exist.
What can i do in this case?
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Joined: Nov 2005
Posts: 132
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Joined: Nov 2005
Posts: 132 |
What version of software (MCP, PRI) are you use ?
Type of connection ? QSIG or pure ISDN ?
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Joined: Nov 2007
Posts: 8
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Joined: Nov 2007
Posts: 8 |
Station A
MCP 2 66 2006 7 20
PRI Cab 3 Slot 1 V 4 20 (2007 7 31)
Station B
MCP 2 69 2007 2 2
PRI Cab 1 Slot 1 V 4 20 (2007 7 31)
QSIG connection.
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Joined: Oct 2007
Posts: 157
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Joined: Oct 2007
Posts: 157 |
As a first step I would upgrade System A to v2.69 to match System B, or if it is available to you upgrade both to v2.72. Lastest version of tepri is 4.21, would also be worth doing.
Samsung, Ericsson, NEC, Nortel Certified Installer
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
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Might be smart to put a VOIP card in the main 500 and put two VOIP phones in the second location then use the second 500 at another job.
Much cheaper solution.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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