sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems DISA via VMAA Svmi8

Hi Guys

Does anybody know if its possible to setup the voicemail/AA does garb a outside line so that the customer can dial out.

I was thinking that if I point a DID to the VM and setup a AA so that if you press 2345 (password) GOTO Trunk Group.

I have done some testing but I am still can grab the Trunk Group

Any Ideas.

I may be off here but why not just set up Disa on the system. Then you can control it more effectively.

They only have ISDN and Samsung Aust (LSP) said the in order to do DISA they would need to get some Analogue Lines and a Trunk Card.

Because they have 30 ISDN channels and the call come in via random channels so I would have to setup every Channels as DISA

Please advise me if that is work or if you know of a better option.

If you dial into a mailbox externally, you are able to use the Direct Call Option in Personal
Services (Option 5) to make an external call out of the Voice Mail System.

Point a DDI to a virtual ext and forward it to vm.

Hi KX

That did dial out but only to the number left from a message as it looks like you can only dial out will listening to a message.

I have tried setting up an AA to do to the dial menu then off premises but once it goes you cant dial even it i have supervision turned off

Hi KX worked it out, that was exactly what I needed your a legend. :toast:

Good, mines a coke