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Joined: Apr 2010
Posts: 40
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Member
Joined: Apr 2010
Posts: 40 |
I am working on a DX 80. The calls coming in ring to an All Ring hunt group. The problem is that phones are still ringing when they have them in DND. They only ring when there is incoming CO calls, they do not ring when another station is calling them. I have tried the Busy Ring Allow feature but that has not helped. Is there something I am missing?
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Joined: Mar 2001
Posts: 3,268
Member
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Member
Joined: Mar 2001
Posts: 3,268 |
UCD group ringing overrides DND. Page 3-114 of Installation & Maintenance manual. Assign ringing on a station basis for those particular phones.
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Joined: Apr 2010
Posts: 40
Member
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Member
Joined: Apr 2010
Posts: 40 |
Thanks I had a feeling it was going to be something like that.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
You have the option of logging off the group! You are automatically assigned as an agent in the UCD group and you can log off with "Feature *91".
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
I believe that can also be programmed on a button, to give you a button to log in and log out.
Justin
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