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Joined: Jan 2008
Posts: 5
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Hello, I am working on a Cadence System. I need to build a 2 layer menu tree. For Example
You have reached such and such
Press 1 for Cultural Programs
Press 2 for building trades
Then under those menu's
1=
press 1
press 2
press 3
press 4
2=
press 1
press 2
press 3
I am used to doing SVMI's but with the option codes and having to do it over the phone due to the location being 200 miles away has been confusing. Any Guidance I would appreciate it.
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Joined: Jan 2008
Posts: 5
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Joined: Jan 2008
Posts: 5 |
By the way this is a 4 port Cadence and its in a DCS 500
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Joined: Aug 2006
Posts: 287
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Joined: Aug 2006
Posts: 287 |
If its that far, then maybe you should look into conecting a modem to it for remote access.
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Joined: May 2004
Posts: 761 Likes: 2
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Joined: May 2004
Posts: 761 Likes: 2 |
If you can get a hold of the manual, you can program all over the phone thru DTMF. It is easier thru the modem.
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Joined: Oct 2007
Posts: 157
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Joined: Oct 2007
Posts: 157 |
I'm sure I have a programming manual in pdf file format if you cannot find one.
Samsung, Ericsson, NEC, Nortel Certified Installer
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Joined: Jan 2007
Posts: 254
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I know I do. PM if you need it.
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Joined: Jan 2008
Posts: 5
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Posts: 5 |
I have the programming manual which is not a problem. I'm just not sure the right procedure to create the multi layer tree. Is it that I need to create phantom mailboxes and do a tree out of those? I've worked with Telekol voicemail and I know this is very similar to those through the PC way. Just not sure what Options I should be looking for in regards to creating this tree.
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Joined: Oct 2004
Posts: 195
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Joined: Jan 2008
Posts: 5
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Thank you guys for your help. Mathrap your guidance helped tremendously. I appreciate it.
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