|
|
|
|
Joined: Jul 2007
Posts: 17
Member
|
|
Member
Joined: Jul 2007
Posts: 17 |
Hello All, We have a bit of a weird one here. The issue here is that we are unable to use the Find/Me Follow me when we have overflow/transfer times set to less than 20 secs. The scenario is a help desk... they want 4 phones to ring in the day but straight out to cell phones at night. We created 2 ring groups, one for day and one for night. no problem. At night we set the timers for 0 secs than overflow to vm and onto to Find me. It will not work unless we set the timers to 20 seconds. We have tried to send it to a virtual extension as well but no luck... any ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2008
Posts: 22
Member
|
|
Member
Joined: Jun 2008
Posts: 22 |
Try checking the station timers. Mainly: No Answer Fwd and EXT foward Delay
|
|
|
|
|
Joined: Jun 2008
Posts: 15
Member
|
|
Member
Joined: Jun 2008
Posts: 15 |
point the calls to a virtual ext that cfw all to its mbx, in the mbx set your follow me to your cell, the call hits the mbx and then follow me is invoked
switchdoctor
|
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (AtcomJeff),
443
guests, and
32
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
