sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Need help with phone system install.

I have a Samsung iDCS 100 phone system that was installed in my office. I have since moved and am trying to re-install the system at my new location. I have two new phone numbers from the Telco. I would like to hookup 2 phones into a dual jack (each being able to access both new phone numbers)to the system. One of the movers disconnected the system from the old office and did not make note of the wires coming from the NID onto the 66 block; although he did take the 2 blocks with the system. The blocks are labeled #1 and #2 and connect to amp cable into the system box. Punch block #1 has all of the wires from the #1 amp cable punched onto the left side of the block....as does punch block #2. I have the 2 pairs from the Telco coming into a closet where the phone system is located.

My questions:

Where exactly do I punch the 2 lines onto the block coming from the Telco?

Where exactly do I punch each individual phone unit onto the block?

Is this second block necessary and should be part of this install?

Does this sytem require any special jack requirements other than RJ11 to hook up each phone?

I have run CAT 5e to the jack to be installed.

I have attempted to install this and have been able to power up the phones. I did this by connecting the Tip (wht/blue) and Ring wires (blue/wht) from the phone itself onto the right side of the block opposite the pair wht/blue and blue/wht from the sytem amp cable utlizing rows #1 and #2.

I have been unable to get the line lights on the phone itself to light up as if to indicate their is a Telco connection.

What gives?

Does this system require programming o the phone in order to accept a line?

Thanks in advance! Any expertise would be much appreciate.

n211 welcome to Teck-Talk.
Please review the rules of the board, we answer mostly operational questions in the open forum. Installer level questions are handled via the PM feature. There are too many variables that will not allow us to tell you where to punch lines or stations. It depends on where the blocks are connected and where the boards are inserted in the cabinet. Your best bet is to hire a local Samsung tech and have him help you get started. If you give us your zip code we can give you a list of dealers. You can also use the "installer" button at the top of this page.

Hello,

It looks like it would probably be in your best interest to hire a qualified technician to complete the job.. Click on the installers link and call a few companies