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Joined: Oct 2006
Posts: 7
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Joined: Oct 2006
Posts: 7 |
when i try to make a conference call, I get an error. "Conf group full"
it used to work fine. any clues
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Joined: Dec 2004
Posts: 4,096
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Joined: Dec 2004
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Is this on tdm phones or IP phones?
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Joined: Oct 2006
Posts: 7
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Joined: Oct 2006
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
Posts: 3,869 |
Have you rebooted the system? First thing to try.
Do you have a really good surge suppressor on it?
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Oct 2006
Posts: 7
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Joined: Oct 2006
Posts: 7 |
I was not able to reboot the system, bigwig on a very long call. however the customer swears to me that they did reboot it.
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
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Don't have any idea of what to do without rebooting, this is not a problem I've ever seen.
Many weird things happen when you get a power spike. It could be that someone was on a conference call, system got a spike, no one noticed anything, they hang up and now there is a problem.
Unfortunately rebooting is the first step.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Feb 2005
Posts: 137
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Posts: 137 |
We had this occur before. We found the ring side of a digital station accidentally shorted against the tip side of another. We would reboot the system and could use the conference just fine a day later it was full again until we found and cleared the short. By the way ours was a R1 500 L running 1.40 software. Good Luck
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