Business Phone Systems

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Joined: Oct 2007
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I agree with Noisycow, we have had this fault from time to time dating way back as stated, Samsung's standard reply is to deny and say "we have never had that problem before". Because the fault has been so intermittent the customer just puts up with it and then at next upgrade time problem goes away.


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You can also be assured that in most cases the problem is due to improper shut downs causing minor corruptions in the file structure and database. If you do the sandisk/defrag and put it back in service, also make sure there is a substantial battery backup in place. Never turn off a Samsung without properly halting the voice mail via programming.

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