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Joined: Nov 2008
Posts: 17
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Joined: Nov 2008
Posts: 17 |
I have a receptionist who answers multiple station groups in the system. Sometimes she be will working in another office. Is it possible to forward station group calls to that other phone?
Daniel
PMC
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Joined: May 2007
Posts: 1,218
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Joined: May 2007
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Is the other office on the same phone system? If it is... the best way to handle this would be to add any of the other extensions she might be working at into the station group. You can then log that station in and out of the ring group using a feature code.
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Joined: Nov 2008
Posts: 17
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Joined: Nov 2008
Posts: 17 |
Yes it is. The same building actually. That is a good idea. Thank you. Ill try it.
Daniel
PMC
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Joined: May 2007
Posts: 1,218
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Joined: May 2007
Posts: 1,218 |
Once you get the extra extensions added to the station groups, you can log in and out using feature code 53. From a hot keypad, press 53 then the group number. The screen will display group status with IN and OUT above the corresponding soft key.
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Joined: Feb 2008
Posts: 326
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Joined: Feb 2008
Posts: 326 |
Or put a Group login key for each group, then there is a visual indication of which groups are ringing that phone.
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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