web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#434225 05/03/09 08:17 AM
Joined: Nov 2007
Posts: 25
Member
Member
Offline
Joined: Nov 2007
Posts: 25
Can you forward a group (lets say 501) to another group (lets say 500) if nobody in group 501 answers? so, call sequence, DID number into 501, call forward no answer to 500, then, call forward no answer out of 500 back to group 501 mailbox? hope that makes sense.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#434226 05/03/09 11:04 AM
Joined: Jan 2007
Posts: 254
Member
Member
Joined: Jan 2007
Posts: 254
Not exactly, if I understand you correctly. Under your scenereo the call that was forwarded from 501 to 500 would forward to group 500's mailbox, if the overflow for 500 is to voice mail. But what you could do is create a new group, say 511, that has the same members as 500, overflow to voice mail and set up the forward station block to send calls from 511 to mailbox 501.

So it would look something like... group 501 next port 511, group 511 next port to voice mail, forward station in voice mail to mailbox 501.

I'm assuming an SVMi voice mail system.

#434227 05/05/09 11:22 AM
Joined: Nov 2007
Posts: 25
Member
Member
Offline
Joined: Nov 2007
Posts: 25
Great, thanks for the reply. I think that will work well.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Newest Topics
Inter-tel Encore CX aka Mitel 3000 circa 2008
by Telesystems - 04/27/25 02:20 PM
Just a little of what I've been working on
by John807 - 04/25/25 11:42 AM
Vertical sbx
by Gary S. - 04/25/25 09:59 AM
NEC SV9100 trunk to trunk routing
by utec - 04/21/25 04:23 PM
Forum Statistics
Forums84
Topics94,522
Posts639,996
Members49,851
Most Online5,661
May 23rd, 2018
Newest Members
ferhat_efe, utec, MoverDub, Kevin usama, Pruitt roger
49,850 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 6
dexman 3
Who's Online Now
1 members (dexman), 276 guests, and 55 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0