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Joined: Apr 2007
Posts: 620 Likes: 2
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Joined: Apr 2007
Posts: 620 Likes: 2 |
Customer has OS7100 MP10a. Having trouble with time locking up and IP adress unable to change so I upgraded to 4.30i software everything seems to have gone well but still cannot change IP address in correct mmc after reset. Anyone seen this?
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Joined: Feb 2008
Posts: 326
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Posts: 326 |
Are you using the set or IT to change it?
Dont post program numbers here btw... Save that for the installer forum.
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: Apr 2007
Posts: 620 Likes: 2
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Joined: Apr 2007
Posts: 620 Likes: 2 |
Using set as I always do. Should I try IT?
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Joined: Feb 2008
Posts: 326
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Posts: 326 |
I think you're going to need Samsung Tech Support to be involved, those 2 trouble symptoms have a history that they will need to know about.
When you did the upgrade, did you default the system? Just thinking there could be some database corruption. That would be my next step, default completely, try changing IP with default, then upload database without the IP info checked in the upload. (or program system from scratch via set)
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: Apr 2007
Posts: 620 Likes: 2
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Joined: Apr 2007
Posts: 620 Likes: 2 |
I followed the Samsung upgrade instructions and I beleive when you go to file control there is an automatic default.
I couldn't change the IP address before the upgrade as well. I could change it on the initial install but started having time issues, ucd issues, etc. and it was all down hill from there. I've spent so much time at this site, the customer decided to give me my own office. But seriously, since the upgrade all is fine but the IP address.
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Joined: Sep 2007
Posts: 1,173
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There was something about changing the IP to 1.1.1.1 and resetting, then trying again and resetting if I remember correctly.
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Joined: Aug 2018
Posts: 32
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What you may have is a conflict on your network (same IP) which the system detects and stops you changing the IP or it changes and then changes back, so ping the network 1st for the IP and then try again if no conflicts, I have had this issue a few times.
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