|
|
|
|
Joined: Jun 2004
Posts: 80
Member
|
OP
Member
Joined: Jun 2004
Posts: 80 |
I have a customer that I added 4 new phones to the system and works fine. Except they can not access voice mail, when we put in the extension # for the password system tell me that it is an invalid mailbox #. Problem is that i don't knowcomdial. I thoughtr it might be an impact system because that is what the phones are. all other phones work great, is there any way to tell what voice mail they are using so that i get a manual
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2004
Posts: 9,159 Likes: 16
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,159 Likes: 16 |
Trace the jumpers off all station ports and look for something hooked up to them? Could be many mails and could be many phone systems. If you added phones surely you have some description of the system they are installed on. You definitely need more info.
|
|
|
|
|
Joined: Jun 2004
Posts: 80
Member
|
|
OP
Member
Joined: Jun 2004
Posts: 80 |
the only thing i could get that may be a model # is sxcvx-11 is this any help. the problem is the customer is over an hour away. this is what the customer read off the tag on the side
|
|
|
|
|
Joined: Aug 2004
Posts: 9,159 Likes: 16
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,159 Likes: 16 |
That sounds like the butchered attempt at an FX-II cabinet. Ask your customer if they can send you a digital pic. of the backboard.
|
|
|
|
Forums84
Topics94,284
Posts638,771
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
151
guests, and
357
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image]](https://sundance-communications.com/forum/images/559.jpg)