web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2006
Posts: 119
Adrian Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 119
Hi There,

Just got a SVMi-8E configed with the VPM2 (Voice+4/Fax+1 port upgrade)

I've got the card set up with our IP and am configuring now via Telnet onto the IP address.

I've set up the SMTP server etc, but I can not see any way in the software to set the users email address to have the voicemail or fax delivered.
Can anyone offer suggestions or does someone has a more up to date manual.

Its running OS 4.1.1.0001 - Card was imported from the USA

I want the card to receive our faxes and forward to email predominantly.

Also need some assistance with AA if anyone has time :-)

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2006
Posts: 119
Adrian Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 119
OK, I actually found the Mclass settings and the email is now working, however when I call into extensions rather then playing the users greeting it says, "I'm sorry the call was not answered" Pres 1 to leave a message and then it plays.. is there a way to set it to play the greeting immediately?

Joined: Jul 2009
Posts: 157
Member
Offline
Member
Joined: Jul 2009
Posts: 157
I have found you need to record the extension greeting and not the mailbox greeting.

When you press the voicemail button on the phone, from memory the menu options for the extension greetings are 0, 5, 1, 2 then start recording, 2 to end recording, # to save and 1 to accept this greeting.


Cheers, Dave.
Eco Communications
Selling and installing Ericsson BP150/50/250 from 1996 to 2005
Samsung selling and installing since 2000
Toshiba selling and installing since 2004
Microsoft NT and SQL certified (10 years ago...)
Joined: Jul 2009
Posts: 157
Member
Offline
Member
Joined: Jul 2009
Posts: 157
PM sent re AA.


Cheers, Dave.
Eco Communications
Selling and installing Ericsson BP150/50/250 from 1996 to 2005
Samsung selling and installing since 2000
Toshiba selling and installing since 2004
Microsoft NT and SQL certified (10 years ago...)
Joined: Sep 2006
Posts: 119
Adrian Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 119
Thanks for that, yes you are right. Very confusing, I also had to redownload the mailboxes via the handset as I forgot to allow mailboxes on the IP handsets

Joined: Sep 2006
Posts: 119
Adrian Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 119
Does anyone know why the operator group is dialing 0 and picking up a trunk line rather then going to 500 group. I cant find the block to check the digit

Joined: Sep 2006
Posts: 119
Adrian Offline OP
Member
OP Offline
Member
Joined: Sep 2006
Posts: 119
Found in the extension block, for some reason 500 was dialing 0. Hope this helps someone out there

Joined: Jul 2009
Posts: 157
Member
Offline
Member
Joined: Jul 2009
Posts: 157
Yes, thats a really, really, really bad trap to look out for, especially if you like not being sued for unauthorised calls to Uzbekistan or the like in the middle of the night... (did I make tht clear enough??). Has been changed in later software to dial 9, but why it doesnt just dial 500 at default is odd to me!


Cheers, Dave.
Eco Communications
Selling and installing Ericsson BP150/50/250 from 1996 to 2005
Samsung selling and installing since 2000
Toshiba selling and installing since 2004
Microsoft NT and SQL certified (10 years ago...)
Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
The reason for the dial 0, is that the SVMi software is (or at least was) written by Samsung in the USA.

Who dial 9 for outside line and 0 for operator (this was the default config on some old dcs software versions)

Why they didn't make it change with country I don't know.

This only affected the SVMi-8/16/20 and possibly the SVMi-2, the SVMi-4 is hard coded to 500 (you can't change it)


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5