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Joined: Dec 2009
Posts: 4
Member
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OP
Member
Joined: Dec 2009
Posts: 4 |
I have a station with the hold light stuck on and can't figure out how to turn it off.That stations light then appears busy to the operator at ext. 10...HELP?
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Try this---- From an old FAQ sheet: Question: I have a flashing HOLD light on my phone, how do I clear it? Resolution: 1) Press the Intercom button, then press the Hold button. 2) This will cause a phone on the system to ring. Use this ringing phone as a marker of the phone you will need to go to. You do not need to answer that phone, however you will need to go to that phone and perform the following while it is in an idle state. 3) Press the Intercom button and dial #3 followed by the extension number of the phone with the flashing Hold light. 
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Joined: Dec 2009
Posts: 4
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OP
Member
Joined: Dec 2009
Posts: 4 |
That worked perfectly for me.THANK YOU so much!I was informed the phone causing the issue had something spilled on it and they wiped the key pad to clean it.Thanks again.
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
I'm glad to help. Even a blind squirrel picks up an acorn every once in a while. 
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