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Joined: May 2010
Posts: 21
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Joined: May 2010
Posts: 21 |
Hello all. I occasionally have to hope and poke around in this system and I am having trouble poking the right spots... When the voicemail systems picks up you can dial a mailbox by extension number or you can dial a mailbox by a directory list ( press 1 for so and so, 2 for him, 3 for her, etc..) When dialing the extension all mailbox's work fine. The problem is press 1 for so and so does not work, I get "sorry, that is not a valid entry". All other single digit transfers to mailbox's work fine. Its just the one mailbox that should be linked to the number 1 that is causing some grief. I can not seem to find where the systems associates a "shortcut" to the mailbox. Any pointers would be greatly appreciated.
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Joined: Apr 2008
Posts: 457
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Joined: Apr 2008
Posts: 457 |
You will need to access the voicemail with Hyperterm or some other emulation program and set the target generators in the appropriate menu.
Bobby Mreen
Communications Technician
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Joined: May 2010
Posts: 21
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Joined: May 2010
Posts: 21 |
Thanks for the reply Bobby. I have been all in the SVMi4 menus thru Hyperterminal looking for the right place. I can see all the mailbox's and extensions, but I can not seem to find where a key press of 1 or 2 or 3 is linked to any mailbox. I looked thru all mailboxs and extensions hoping to find a difference with the problem mailbox, but nothing is popping out at me.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
You need to access the appropriate menus.
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Joined: May 2010
Posts: 21
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Joined: May 2010
Posts: 21 |
LOL! Of course, but if I knew which menus to access I wouldnt be asking.
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Joined: May 2010
Posts: 21
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Joined: May 2010
Posts: 21 |
I fingured it out. From SVMi4 System Main Menu, navigate to: Open Block Table ==> Menu ==> Day/Night/HOliday/Off Premise ==> Page 2. Here you will find the menu pointers where the caller can dial extension by pressing a single digit.
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Joined: May 2008
Posts: 62
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Joined: May 2008
Posts: 62 |
When you are looking at the menus make sure that you change the mode from default to the mode that you are working on.Page #2
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