OfficeServ5121D phone led not working

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OfficeServ5121D phone led not working #436967 05/21/10 06:18 AM
Joined: Sep 2008 Posts: 27 Dallas, Texas techalum Member
techalum Member Joined: Sep 2008 Posts: 27 Dallas, Texas	I have a very odd situation. I have two users whose led's do not funtion on their phones. Everything from the line 1 led to the vmail led. the phone does function, but the user can't tell if they have vmail, etc. I have swapped phones with brand new ones and even switched ports on the switch and nothing works. Has anyone run into this problem? It doesn't seem port related and it doesn't seem to be a phone issue. i checked everything in the switch and all the buttons have been assigned properly. Suggestions? Thanks, Scott

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Re: OfficeServ5121D phone led not working #436968 05/21/10 08:26 AM
Joined: Apr 2005 Posts: 16 South Africa - pretoria Slojo Member
Slojo Member Joined: Apr 2005 Posts: 16 South Africa - pretoria	Check the wiring on those two extensions.possibly you switched the a or b legs between the two users. Jacques Vermaak Cell: 0792685636 Website:http://www.slojo.co.za Email : slojo@slojo.co.za jacques@samsungtelephone.co.za

Re: OfficeServ5121D phone led not working #436969 05/21/10 08:46 AM
Joined: Sep 2008 Posts: 27 Dallas, Texas techalum Member
techalum Member Joined: Sep 2008 Posts: 27 Dallas, Texas	Slojo, That isn't the problem because these two phones were working properly until two days ago. Aboslutely nothing has changed. Thanks, Scott

Re: OfficeServ5121D phone led not working #436970 05/21/10 09:08 AM
Joined: Jun 2005 Posts: 574 england Gerrya Member
Gerrya Member Joined: Jun 2005 Posts: 574 england	did you swop extns in programing or did you reprogram the phones from scatch

Re: OfficeServ5121D phone led not working #436971 05/23/10 04:02 AM
Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia nameless Moderator-Samsung
nameless Moderator-Samsung Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia	What system and version are they connected to?

Moderated by nameless, pvj

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