|
|
|
|
Joined: Sep 2008
Posts: 27
Member
|
|
Member
Joined: Sep 2008
Posts: 27 |
I have a very odd situation. I have two users whose led's do not funtion on their phones. Everything from the line 1 led to the vmail led. the phone does function, but the user can't tell if they have vmail, etc. I have swapped phones with brand new ones and even switched ports on the switch and nothing works. Has anyone run into this problem? It doesn't seem port related and it doesn't seem to be a phone issue. i checked everything in the switch and all the buttons have been assigned properly.
Suggestions?
Thanks,
Scott
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2005
Posts: 16
Member
|
|
Member
Joined: Apr 2005
Posts: 16 |
Check the wiring on those two extensions.possibly you switched the a or b legs between the two users.
|
|
|
|
|
Joined: Sep 2008
Posts: 27
Member
|
|
Member
Joined: Sep 2008
Posts: 27 |
Slojo,
That isn't the problem because these two phones were working properly until two days ago. Aboslutely nothing has changed.
Thanks,
Scott
|
|
|
|
|
Joined: Jun 2005
Posts: 574
Member
|
|
Member
Joined: Jun 2005
Posts: 574 |
did you swop extns in programing or did you reprogram the phones from scatch
|
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
What system and version are they connected to?
|
|
|
|
Forums84
Topics94,515
Posts639,967
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Yoda, Carl Navarro),
190
guests, and
41
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
