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Joined: Oct 2010
Posts: 3
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Joined: Oct 2010
Posts: 3 |
Recently got a message on hold system from AMTC.
I am trying to get it hooked up and have done the following.
Located pair 13 on the terminal strip. It had 1 black and 1 green wire. It as labeled MOH by the previous installer.
Spliced audio cable that came with AMTC player and twisted up two wires.
Connected the spliced wires from audio cable to terminal strip. I did not connect them directly on top of existing green and black wires, rather I connected them in the column directly beside the existing green and black wires.
I moved the jumper on the main board from internal MOH to exteral MOH.
Powered up the player, hooked in the audio cable and inserted the SD card with the message.
Called the retail location and put myself on hold but no message could be heard.
Any help would be greatly appreciated.
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Joined: Apr 2008
Posts: 457
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Joined: Apr 2008
Posts: 457 |
You will need to turn MOH on for the trunks in technician programming.
Bobby Mreen
Communications Technician
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Joined: Oct 2010
Posts: 3
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Member
Joined: Oct 2010
Posts: 3 |
So I did this on my DS 24D.
Transfer
200
Enter password
1
Transfer
Transfer 408
and I get
TRK MOH SRC NOT PERMIT
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Joined: Jun 2005
Posts: 574
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Member
Joined: Jun 2005
Posts: 574 |
Seems you are in customer mode not knowing usa programing believe you need to go in as a tech mode
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Joined: Jun 2005
Posts: 574
Member
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Member
Joined: Jun 2005
Posts: 574 |
Seems you are in customer mode not knowing usa programing believe you need to go in as a tech mode
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Joined: Oct 2010
Posts: 3
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Joined: Oct 2010
Posts: 3 |
How do I get in tech mode?
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