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Joined: Jul 2010
Posts: 25
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Joined: Jul 2010
Posts: 25 |
i seem to have an issue with my analog stations not getting caller id passed to them. any ideas on where to start would be appreciated.
i am very new to this system.
Tyler
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
You will need to enable CID to SLT in MMC300.
And if its PSTN CID then you will require a CRM card.
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Joined: Jul 2010
Posts: 25
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Joined: Jul 2010
Posts: 25 |
is this a add on for the mcp? lcp? both if i am running dual cabinets?
Tyler
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Joined: Jun 2007
Posts: 115
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Joined: Jun 2007
Posts: 115 |
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Joined: Jul 2010
Posts: 25
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Joined: Jul 2010
Posts: 25 |
our mcp does show there is a crm card installed.
in mmc 300 cid to slt is set to on and still donot get cid on our analog trunks.
Tyler
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Joined: Jul 2010
Posts: 25
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Member
Joined: Jul 2010
Posts: 25 |
Tyler
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
The CRM card goes on the LP40 card not MP40.
Have you configured 1 of the dsp's on the CRM card for CID?
The CID is working ok on digital/ip handsets?
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Joined: Jul 2010
Posts: 25
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Member
Joined: Jul 2010
Posts: 25 |
yes cid works on digital.
om not sure what this means exactly. Have you configured 1 of the dsp's on the CRM card for CID?
Tyler
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
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