|
|
|
|
Joined: Jul 2011
Posts: 26
Member
|
|
Member
Joined: Jul 2011
Posts: 26 |
I have assigned a day greeting to be in use when the phone rings 5 times, or after hours.
My message says: "If you know your parties extension please dial it at any time..."
When I dial the extension I am trying to reach the message system says "Thank you, goodbye" and hangs up.
Any idea what I am missing?
Thanks in advance
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 574
Member
|
|
Member
Joined: Jun 2005
Posts: 574 |
have you ??? search extn in day menu 
|
|
|
|
|
Joined: Jul 2011
Posts: 19
Member
|
|
Member
Joined: Jul 2011
Posts: 19 |
Sounds like its searching on invalid,,
Double check the extension is valid in the VM
also the ??? or ???? srch extn as stated above
Best thing is to use the utility to view exactly what is going on. Either through port status or the log on built in VM
|
|
|
|
|
Joined: Jul 2011
Posts: 39
Member
|
|
Member
Joined: Jul 2011
Posts: 39 |
Sounds like there is no voicemail port assigned for the group
|
|
|
|
|
Joined: Jul 2011
Posts: 26
Member
|
|
Member
Joined: Jul 2011
Posts: 26 |
You are all right.
I checked under my day menu. It is missing the ??? and ???? for mailboxes and extensions. It is also missing 6 for transfer.
This is going to sound stupid, but I found the Menu INPUT Processor (Menu Block, Day Menu, Page 2), went to a blank line and hit enter and nothing happens.
How do you insert them in the SVMI-20e Day Menu?
|
|
|
|
|
Joined: Jul 2011
Posts: 26
Member
|
|
Member
Joined: Jul 2011
Posts: 26 |
I figured it out.
I was connecting via Telnet which can be kinda bizarre at times.
I moved over to my server and connected direct to the SIO port and Walla, worked like a charm.
Thank you all for the help.
|
|
|
|
Forums84
Topics94,525
Posts640,008
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
