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Joined: Sep 2007
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So I have a DCS-816 (I think it's the same as an iDCS616?) system which keeps restarting when more than one line is used simultaneously, and sometimes randomly. There are 10 or so handsets if this is relevant.
When restarting, all handsets display 'Ver 2.2 2003 4.30'. This is getting to be a pain, as we aren't able to answer more than one call without being cut off.
Does anyone have any idea what could be wrong, or can anyone point me in the right direction?
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Joined: Jun 2007
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Typical power supply problem. As soon as too much power is drawn the system reboots. On the power supply right hand side is 2 capacitors. They should be flat on top. If they bulge up means they are damaged. Can be replaced with similar type and all good to go
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Joined: Sep 2007
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Okay, thanks!
I read something similar elsewhere on the forums, but it said something about the power LEDs being dim, but they are not.
I will check the capacitors and get back to the thread.
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Joined: Jun 2005
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I agree with samtoria change power unit or capacitors
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Joined: Jun 2005
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I agree with samtoria change power unit or capacitors
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Joined: Sep 2007
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I have checked the capacitors, and they don't seem too bulged up, but it could still be that they are slightly raised.
In any event, I have ordered a replacement power supply, and will install it.
Does anyone think this is *not* a power supply issue?
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Joined: Sep 2007
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Also, will I lose my settings/programming during the course of changing the PS?
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Joined: Jun 2006
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Moderator-Samsung
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Moderator-Samsung
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You will only loose your settings if the super cap/battery is stuffed.
if you power off for 5-10mins now do you loose programming?
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Joined: Sep 2007
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No, programming isn't lost if powered off for 10 mins or so.
Is the super capacitor separate to the PS then?
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Joined: Jul 2006
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Yes, it's on the bottom right of the main board near the backup switch. In my experience it should hold up for at least a day or two, but turn the system off for as short a time as possible to be on the safe side.
There is a red 'run' LED on the main PCB a couple of inches above the PSU, if this comes on but doesn't start flashing regularly it's almost certainly the PSU - the +5V rail is present to make the LED come on, but not within tolerance for the processor to come out of reset and start running.
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