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Joined: Aug 2007
Posts: 87
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OP
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Joined: Aug 2007
Posts: 87 |
Had a customer ask if there is a way to look back to see the call duration of past calls. I checked the call log feature, but it doesn't list the actual call time. Short of running smdr from the phone system I can't think of any way to find this. Any Ideas?
OS7200s, 4.53c software
thanks!
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Joined: Jul 2011
Posts: 19
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Joined: Jul 2011
Posts: 19 |
Can't think of any way. Must be SMDR. Did use the hotel feature once as a inbuilt method of tracking calls. Not ideal but worked.
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