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Joined: Apr 2009
Posts: 17
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Joined: Apr 2009
Posts: 17 |
Can anyone tell me how to program extensions with a single digit numeral? I want people to be able to hit a single digit rather than dialing the whole extension number. I cant figure out which MMC. Thanks
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
And IF you did that you would eliminate all the feature dial codes.Or are you talking about a voicemail single digit dialling?
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Joined: Apr 2009
Posts: 17
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Joined: Apr 2009
Posts: 17 |
I think we had our phone lines set up the way I was mentioning. Basically, when the overflow goes to the general greeting I would like it so that instead of dialing extension 203, they could just dial 1,2, or a single number. We only have 4 extensions in our shop. What are feature dial codes?
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Joined: Apr 2009
Posts: 17
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Joined: Apr 2009
Posts: 17 |
Tried a few MMC's and still can't find it. I think what I need is the voicemail single digit dialing to a DS.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
So it sounds like you are talking about the voicemail/auto attendant.Can I assume that it's an SVMi model?Do you know how to access programming for the voicemail system?What you are asking has nothing to do with the phone system programming
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Joined: Apr 2009
Posts: 17
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Joined: Apr 2009
Posts: 17 |
Yes, it is the auto attendant I am speaking of. I've already entered the SVMI-4 card through Hyperterminal but dont know which settings to change. I assume its the blocks and I've tried that to no avail.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
OK,Yes check under blocks
check the day menu block for day,night menu menu block for the night schedule.Page 2 is where you would enter your single digit menus dialling.
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Joined: Apr 2009
Posts: 17
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Joined: Apr 2009
Posts: 17 |
I can't seem to find page 2. I try to cursor down but the last entry is "append to key register"
I want my callers to be able to dial "1" for ext. 201, "2" for ext 202 and so on. How do I specifiy each extension in the blocks/day menu?
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Joined: Apr 2009
Posts: 17
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Joined: Apr 2009
Posts: 17 |
Got it taken care of. I just needed to scroll down to the next page. Thanks for the help!!
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Joined: Jun 2005
Posts: 574
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