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Joined: Jan 2012
Posts: 37
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Joined: Jan 2012
Posts: 37 |
I have this problem: I need to create 2 RP, day & night, if i want to set the operator of RP night a cell phone, i cant do it, i try with MMC 102, call forwarding, with the tel numbre 331>>>al forward to 9 5xxx a cel phone, but it doesnt works, ¡!¡ how can i assign a cell phone to works a operator at the ring plan night?????
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Joined: Mar 2001
Posts: 3,869
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First, what system do you have, that might help give us a clue where to start.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Aug 2007
Posts: 4
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Joined: Aug 2007
Posts: 4 |
you cannot forward from a station group, well you can but involves either using a UCD group or voicemail to accomplish this.
In ring plan 2 for your night mode provided you have pointed directly to the extension you have set the forward up on this should work, if you have pointed to the station group number it won't work.
if you want to test the forward works from an internal extension enable ICM external forward in MMC210. from another extension dial the extension that has the forward setup and this should call the cell phone provided you have a free line on the system to make the call out.
Regards
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
MMC600 is where you define the operator for the RP's. The operator can only be a group.
You will need to use a Voicemail or AA to forward to a cell phone (I do this for hotel/motel customers with a door phone)
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Joined: Jan 2012
Posts: 37
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Member
Joined: Jan 2012
Posts: 37 |
Hippity, I have a OS7070.
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Joined: Jun 2005
Posts: 574
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Joined: Jun 2005
Posts: 574 |
Best thing to do is have two keys on the telephone one rp1 other rp2 so when you press the key if you had made in 406 or 714 what ever type of lines you have that one rings a group in one plan and the other rings a extn .the extn being call call forward to the cell phone dont forget to adj the timer of that extn forward timer to say 1 second as in default it is 15 seconds .You didt say if you was using day and night service on time which would have been set up by your installer if you have night should be rp1 and day rp2 personal i always do it that way
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Joined: Jan 2012
Posts: 37
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Member
Joined: Jan 2012
Posts: 37 |
Gerrya, i made that way, 2 keys, day & night, when i set up the night plan, the first i do is at the MMC 600, change the opertaor group on Plan 2, 501, and i select a odd port (virtual DGP) ex 339, and at the MMC 102, set up all forward to a cell number, but it doesnt work,
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Joined: Feb 2012
Posts: 4
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Joined: Feb 2012
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i have the same problem!!!!! somebody try help us...
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
What is the ringing assignment in your night ring plan? It can't be a station group it won't work,use the extension you are trying to forward from.
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Joined: Feb 2012
Posts: 4
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Joined: Feb 2012
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The problem is when i have the AA, if active does not apply the rule deviation however if the AA is not active if it can transfer the call without any problem, and what i need is that the AA is active and perform the transfer
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