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Joined: Jan 2012
Posts: 37
Member
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Member
Joined: Jan 2012
Posts: 37 |
Hi, how can i setup 2 messages at the automatted atendant, one to day & one to night, how i setup a different message at the night, and made the change trough RP keys? Somebody has manuals of VM/AA???
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Joined: Jun 2005
Posts: 574
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Joined: Jun 2005
Posts: 574 |
If you mean aa on the voicemail you need to go into prgramming of the voicemail and give day and night to differnt numbers like 1001 and 1002 and then recod them from a phone or import them as a wav file
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Joined: Jan 2012
Posts: 37
Member
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Member
Joined: Jan 2012
Posts: 37 |
thanks, that part its done... now i have 2 msgs, 1 by the day, and another for the night, at the night, if i have the msg, "thanks for calling anywhere, our customer schedule is 8 am to 5 pm" or some like that, it doesnt matter the msg sais, but i really want to do, its have the message,and then transfer the call to a cell phone, it is possible??
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Joined: Aug 2011
Posts: 219
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Member
Joined: Aug 2011
Posts: 219 |
MMC 406 ALL TRUNKS POINT TO THE Bi-SVMi GROUP WITH SVMI PORTS BEING MEMBERS
MMC 507 RING PLAN 1:0000-2359 2:0001-0759 3:0800-1700 4:1701-2358
MMC 758 VM DAY/NIGHT RING 1:01 2:02 3:01 4:02
SET SVMI TO FOLLOW DCS AUTO SCHEDULE.
This might appear unorthodox but beleive me it works
heads up
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
What do ring plans 2 and 4 do? are they night as well? if so you don't them and can just have
RP1 0000-2359 Rp2 0800-1700
(At 1701 the system will look and see that RP2 has ended and go to RP1 as 1701 is within its time)
Then you can do your VM Day/night schedule 1:01 2:02
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Joined: Aug 2009
Posts: 75
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Member
Joined: Aug 2009
Posts: 75 |
Follow nameless' advise. Exactly the way to do it.
Remember to program an RTO key as well as RP keys so you can lock the system in a mode during holiday periods.
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