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#441219 02/15/12 05:29 AM
Joined: Jan 2012
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Hi, i have this problem: If a had a call on course, (as examaple, opertaor its calling, and sales have another call) and if i try to make another outcall i heard the error sound, i check the MMC 603, (menu 4.1.3) all the pri trunks of the E1 are configurated ok, i try on group type, isdn, mixed, sequential and distributed, and the problem persists, what else can i check????

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#441220 02/16/12 07:52 AM
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you can try accessing a trunk line directly. for instance 701, 702, 703 up to 730 in case of an PRI.

hope this helps.

#441221 02/16/12 02:17 PM
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ok, so if i can make a call through trunk lines 701, 702, etc until 730, at any time i tried, what it means? the E1 is ok? or how can i be sure that the problem is not the 7070? I have this problem with 2 pabx, offiserv 7070,

#441222 02/16/12 11:51 PM
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You never said how many trunks you have and if there in dial plan maybe all the trunks are being used or that extn is barred from using certain trunks

#441223 02/17/12 06:46 AM
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I have a E1, with 30 trunks, with 5 extensions, and a very sample configuration, in fact, i restart the system, first, by software and after by hardware, and the same thing, how can i be shure that the problem is the E1??¿¿??

#441224 02/17/12 09:19 AM
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You could make keys with the trunks on them and see if you dial out using them would prove if you have the trunks seems a lot of trunks with only 5 extentions


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