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Joined: May 2012
Posts: 32
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Member
Joined: May 2012
Posts: 32 |
Hi, first of all thanks to all for any advice.
I´m in a urgent trouble, we have a far away PBX with a remote IP access. The issue is that we lost the password in a weird situation.
The thing is we need to reset that password without loosing the configuration.
There is a way to do it by an IP conection? we cannot have phisical access to the PBX, but we can power it off and on (there is a non-technical employed on-site). Thanks.
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
Posts: 3,869 |
Are you talking about the 4 digit 800 passcode?
I could do a backdoor with you on site, but if you can't log into the switch I don't think you can get access to be able to change it.
By any chance do you have an IP phone hanging off it somewhere there is a person who could follow directions?
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: May 2012
Posts: 32
Member
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Member
Joined: May 2012
Posts: 32 |
Thanks for responding.
No, the password that I haven't is that of IT / DM, is there any way to change this such as, for example, in the SIO port?.
If so, would appreciate to send me a guide.
Thanks
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