|
|
|
|
Joined: Jul 2010
Posts: 28
Member
|
|
Member
Joined: Jul 2010
Posts: 28 |
i have a basic 7100 and the inbound CID is coming in just fine - issue is that once the call is complete (whether answered or not answered) - if i go to the call log by hitting the "menu\down arrow to "2.incoming logs"/enter)-it shows only number -- not name. i have tried changing all settings in mmc 119, verified i have inbound number AND name - yet it still only shows number. Tech suppt said to try the NND key, but that only works with a call in progress - wont work with logs. these are copper lines inbound to the system - any ideas would be appreciated.
-I appreciate your time and help-
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
You have a NND soft key when viewing the call log (at least on DGP handsets, haven't tried on an IP phone, but it should appear under the function key)
|
|
|
|
|
Joined: Jul 2010
Posts: 28
Member
|
|
Member
Joined: Jul 2010
Posts: 28 |
i am on version 4.53c and it doesnt appear in the softkeys under the display - i also put one directly on a button on the phone and tried it that way and it wouldnt change the display - i do know i am getting CID (name and number)- because i was watching the call when it came in.
any additional ideas - i am stumped - thanks for the reply
SGT T
-I appreciate your time and help-
|
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
From memory you have to press the scroll key when viewing the call log for the nnd key to appear...
|
|
|
|
|
Joined: Jul 2010
Posts: 28
Member
|
|
Member
Joined: Jul 2010
Posts: 28 |
thanks for the input - i will try that
-I appreciate your time and help-
|
|
|
|
Forums84
Topics94,512
Posts639,933
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
135
guests, and
38
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
